Equal Access Information enjoyable theatre experience for all

Wheelchair and special seating is available for purchase through the Dolby Theatre Box Office, either in person or by calling (323) 308-6369.

Courtesy wheelchairs are available free of charge at the First Aid office in lobby level 1 or by request through one of our ushers.

Dolby Theatre is equipped with accessible restrooms on all seating levels.

Accessible parking is available in the structure directly below the Dolby Theatre with access from Highland Avenue or Orange Drive.

The Dolby Theatre requires at least two weeks notice to provide large print programs or an ASL interpreter. Please contact (323) 308-6332 or info@dolbytheatre.com to make arrangements. Services are not guaranteed for all events, but we will make every effort to accommodate each request.

Accessible services for Broadway In Hollywood performances are available for certain performances. Services include ASL interpretation, open captioning, and audio description. Dates are listed on the show pages. To request services for a different performance, please contact AccessPerformance@BroadwayInHollywood.com or call (323) 468-1782. Please allow at least 2 weeks advance notice. Large print programs are available at all Broadway In Hollywood performances.

Assistive listening devices are available free of charge at Guest Services on level 2. T-coil induction loop adapters are also available.

In the event a guest needs to bring their own food and beverage into the theatre due to special dietary needs, religious requirements or medical conditions, please notify a manager-on-duty upon arrival.

Service animals are permitted at Dolby Theatre. The ADA defines a service animal as any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability. This includes psychiatric service animals that are individually trained to provide service to individuals with psychiatric or neurological disabilities, such as preventing or interrupting impulsive or destructive behaviors. It does not include emotional support or comfort animals. Service animals must be harnessed, leashed or tethered at all times and will be required to rest in the seating area of the individual with a disability, rather than in the aisle. A guest whose service animal poses a threat to the safety of other guests and employees may be asked to escort the animal off the premises.

If you have any questions about service animals or any other type of assistance animals, you may contact Dolby Theatre’s Guest Services Manager at 323-308-6332.